Returns & Exchanges
At Belleek Pottery, we take great pride in the quality of our craftsmanship and want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return your items within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Contact our customer service team or visit our online portal to request a Return Merchandise Authorization (RMA) number and provide your order details.
Securely Package Items
Carefully pack the fine china or giftware in its original branded packaging, ensuring all protective inserts are used to prevent breakage during transit.
Affix Shipping Label
Attach the provided return shipping label to the outside of your parcel and drop it off at any authorized carrier location.
Refund Processing
Once our artisans inspect the returned items to ensure they are in original condition, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing